GUARANTEES
Only products of super quality guaranteed
The Excellence of Svinando guarantees the quality and authenticity of the Italian wines. The best grapes and traditional wine making skills ensure superb quality at all times.
We deliver without any risk
In transporting our wines from Italy, every care is taken to ensure they arrive in perfect condition to your door. If goods are damaged or you are not entirely satisfied, call our Customer Service to return them and to arrange a full refund or replacement. Orders may be refunded within 7 working days from the day after the goods are received and provided items are unopened and intact. Our guarantee to you is the commitment to the personal relationship Svinando has with each and every customer.
Direct from the cellar to your table at home
When you buy direct from Svinando, you can be sure of two very important things: the very best Italian quality and the very best possible prices that you simply won’t find in the high street.
Pay easily!
Payment can be made either by instant money transfer, PayPal and Amazon Pay. You can also pay with the following credit cards: Visa, MasterCard, Diners Club International.
The Perfect service using the "customer code"
The customer code is very important because it allows an immediate recognition of all of information regarding your orders: the date of receipt and dispatch, and any other things able to describe all the services Svinando puts at your disposal. If you are not a customer and do not have your code ID you can register to our site, and you will receive a login and password so you can access to your private area on our website and, after few days after you have placed your order, you will have your customer code.
The Customer Service is always at your disposal
The Customer Service offers product information and gives details about delivery, payment and how to deliver a gift to a friend.
You can contact Customer Service free of charge at the e-mail address support@svinando.co.uk or by phone, Monday to Friday from 8 am to 9 pm, Saturday from 8 am to 6 pm.